Privacy Policy

At Shubh Packers and Movers, protecting your privacy is one of our top priorities. We are committed to collecting, using, and safeguarding your personal information responsibly whenever you interact with us. Whether you contact us through our website, email, telephone, or use any of our relocation, packing, transportation, warehousing, or storage services, we ensure that your information is handled securely and in accordance with applicable privacy practices.

1. Information We Collect

To provide our services efficiently, we may collect personal information including your name, contact number, email address, pickup and delivery addresses, and details related to your relocation requirements. For vehicle transportation services, we may also collect information such as the vehicle’s make, model, and registration number. In addition, our website may automatically collect certain non-personal information, including your IP address, browser type, device information, and browsing activity, to improve website performance and user experience.

2. How We Use Your Information

The information we collect is used exclusively to deliver and improve our services. This may include:

• Processing relocation inquiries, quotations, and bookings.
• Coordinating packing, transportation, delivery, and storage services.
• Sending service confirmations, updates, invoices, and important notifications.
• Improving customer support and enhancing the overall service experience.
• Maintaining business records and complying with legal or regulatory requirements.

3. Sharing of Information

Shubh Packers and Movers respects the confidentiality of your personal information and does not sell, rent, or disclose it to third parties for marketing purposes. Your information may only be shared in the following situations:

• With trusted logistics partners or service providers directly involved in completing your relocation.
• When disclosure is required under applicable laws, legal proceedings, or government regulations.
• To protect the rights, safety, property, or legitimate interests of our company, customers, employees, or business partners.

4. Data Protection

We implement appropriate administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure. Although we follow industry-standard security practices, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance your browsing experience. These technologies help us understand how visitors interact with our website so that we can continually improve our services. You may disable cookies through your browser settings; however, certain website features may not function properly as a result.

6. Data Retention

We retain your personal information only for as long as it is necessary to provide our services, fulfill contractual obligations, comply with legal requirements, or resolve disputes. Once the applicable retention period expires, the information is securely deleted, destroyed, or anonymized in accordance with our data management practices.

7. Your Privacy Rights

You have the right to:

• Request access to the personal information we maintain about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of your personal information where permitted by law.
• Withdraw previously provided consent for data processing, subject to applicable legal and contractual obligations.

8. External Websites

Our website or communications may include links to third-party websites for your convenience. Since these websites operate independently, Shubh Packers and Movers is not responsible for their privacy practices, policies, or content. We recommend reviewing the privacy policies of any third-party website before sharing your personal information.

9. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect updates in our services, business practices, technology, or legal obligations. Any changes will be published on this page, and the revised policy will become effective immediately upon posting. By continuing to use our services after such updates, you acknowledge and accept the revised Privacy Policy.